Now in this step, you have to select an IRCTC Login ID/
Username and Password. Login id and username are the same things. Both these are mandatory to enter in the form. The username and password you select are very important, let's discuss why these are so important, one by one.
Username
It a red star marked option, therefore it is mandatory to enter this detail. Whenever you will access your account after registration, you have to provide username/login id. So select it carefully so that you can remember it always. Once you forget it, then it will be a bit difficult for you to get it back. And also you will not be able to reuse the email id and mobile number linked to your username.
You can enter a username between 3 to 35 characters. And only the letter and numbers are allowed.
If you enter an existing username registered by you or any other user then the system will alert you that the username is already registered and you have to select something else.
And if your username is unique then the system will show a correct check-in green color like the picture shown below.
Password
Now next step is to select a password. It is also a red star marked option, therefore it is also mandatory and you have to enter it. Although you can reset it later, still it is very important to remember the password you entered the first time during account registration so that you can access your account first time.
The password you enter must be a minimum of 8 characters in length and a maximum of 15 characters in length. And the password must contain at least one small and one capital alphabet and one numeric digit.
Following are some good examples of correct passwords:
And following are some example of incorrect passwords:
- Raj18 - it is less than 8 characters in length.
- Rajeshkumar@2018 - it is more than 15 characters in length and contains a special character.
- rajeshkumarhindustani - it doesn't have a capital alphabet, a numeric digit and more than 15 characters in length.
Verify Password
It is also a red star marked option, therefore it is also mandatory and you have to enter it. It is just to check and verify that you know and remember the password that you have entered in the "Password" option. The value you have entered in the "Verify Password" option should match with the value entered in the "Password" option.STEP 4: Select Security Question To Reset IRCTC Password
Now the next step is to select a security question. It is also a red star marked option and it means it also compulsory. Now you must be thinking that why it is required? It is very important to select a security question and remember it because the same security question is asked to you when you try to reset your password.
If you forgot your security question you selected at the time of account registration then you will not be able to answer it correctly and simultaneously will not be able to reset and change your password.
Security Question
You can choose any one of the following security questions:
- What is your pet name?
- What was the name of your first school?
- Who was your childhood hero?
- What is your favorite past-time?
- What is your all-time favorite sports team?
- What is your father's middle name?
- What make was your first car or bike?
- Where did you first meet your spouse?
Whatever security question you select please remember it or write it down somewhere in your main diary.
Answer
Now as obvious if the security question option is mandatory then its answer should be. And hence answer option is also a red star marked option and is compulsory to enter.
Whatever question you select in the security question option, answer it in this option and also remember it as it very important and you will not be able to change it later.
STEP 5: Select Preferred Language For IRCTC Website
It is a small step in the registration process and can help you a lot in your user experience of the website. In this step, you will be asked to select a preferred language. The language you select will be set as your primary language in your profile and in the same language, the content of the IRCTC website will be shown to you.
Preferred Language
It is a red star marked option, therefore, it is compulsory to select.
You can select one of the following two languages:
- English
- Hindi
STEP 6: Enter Basic Personal Details
Now you have to enter your personal details in the registration form. We have divided the personal details section into two parts because it is a little bit complex. The first part is simpler and part two is a little difficult because it requires more attention.
Part one of the personal details section has the following options:
- Name
- Middle Name
- Last Name
- Gender
- Date of Birth
- Occupation
- Marital Status
Let's understand these options one by one.
Name
It is a red star marked option, therefore, it is compulsory to enter in the registration form. Instead of a complete name, you should only enter your first name in this option.
For example, Rajesh is named if your complete name is Rajesh Kumar Sharma.
Middle Name
It is an optional option. If you have something in your middle name then you can enter it in this field.
For example, Kumar is a middle name if your complete name is Rajesh Kumar Sharma.
Last Name
It is also an optional option. You can enter your last name or sir name in this option.
For example, Sharma is the last name if your complete name is Rajesh Kumar Sharma.
There is also an important message shown on the form which is like this:
"Info! Please provide your exact name as per Aadhaar to avail Aadhaar based benefits on IRCTC eTicketing website."
Gender
It is a red star marked option, therefore, it is compulsory to select it. You don't have to type anything in this option but there three selections out of which you have to select anyone. These selections are:
You can select the gender you belong.
Date of Birth
It is also a red star marked option, therefore, it is mandatory to fill it. You will not be allowed to type your date of birth but instead, you will be provided with a calendar after clicking on the option. In the calendar, you can select a date that is your correct date of birth.
Occupation
It is also a compulsory option as a red star mark is shown along with it. It is a drop-down option in which you have to select a predefined option provided. These options are:
- GOVERNMENT
- PUBLIC
- PRIVATE
- PROFESSIONAL
- SELF EMPLOYED
- STUDENT
- OTHER
Select the sector in which your occupation belongs.
Marital Status
It is also a compulsory option. And you have to select one out of the following two given options.
Select married if you are married otherwise select unmarried.
STEP 7: Enter Other Personal Details
The earlier step was quite simple, now we will learn about the second part of the personal details section which needs your more attention. In this section you find the following options:
- Country
- Email
- ISD-Mobile
- Nationality
Let's understand this one by one.
Country
It is a red star marked option, therefore, it is a compulsory option. By default "India" is selected, you can select any other country you belong to.
Email
It is also a red star marked option and is a compulsory and very important option. Please enter your correct email address in this option because you will receive an account activation link through email on the same email id which you provide in this option. So type your email very carefully because if you enter incorrect email here then you will not get any second chance to correct it.
ISD-Mobile
It is also a red star marked option and therefore compulsory and very important too. This option has two text boxes. The first text box is to enter the ISD code of your country and it should match with the country you have to select the country option. This option is provided for account registration for international users.
Info! International/NRI users with ISD code other than 91 have to pay Registration fees after successful registration i.e. on the first login. Please note that the registration fee for International/NRI users is Rs. 100 + GST.
If you have selected "India" then ISD code 91 will come automatically and you will not be allowed to edit it. But if you select any other country then you can enter it manually by typing. In the second text box, you have to enter your mobile number.
Enter the ISD code and mobile number correctly because IRCTC will send an OTP on this mobile number to verify the mobile number. All future communication from IRCTC is done on this mobile number only. If you enter an incorrect mobile number then you will not be able to complete the registration process.
Nationality
It is also a red star marked option and therefore compulsory. You can specify your nationality in this option. You have to select a country of which you are a citizen of. This option is different from the country option because you have to enter the mobile number of the country you have selected in the country option.
STEP 8: Enter Residential Address Details
In this step, you have to fill your correct residential address in the registration form. This step was very crucial when i-tickets were allowed to book on the IRCTC website. But from this financial year (2018-2019) i-ticket booking is discontinued. I-tickets booked from the system were sent by courier to the address provided in this form by the user and therefore it was important.
You can even update the address details in your account profile later even after completing the account registration process. In the residential address details you will find the following options:
- Flat/Door/Block No.
- Street/Lane
- Area/Locality
- Pin code
- State
- City/Town
- Post Office
- Phone
- Copy Residence to Office Address
Now let's learn about each of these options in detail.
Flat/Door/Block No.
This is a red star marked option, therefore, it is compulsory to fill it. In this option, you have to provide your flat number or the door number or the block number, whichever you have in your case. Be careful because the only letter like a-z, numbers like 0-9, spaces and characters", - _ : ) (/ " only are allowed and the total length of text entered in this option should be between 3 to 225 characters.
For example, D-1008 is the flat number in the address "D-1008, Ganesh Residency, Pratap Nagar, Jaipur, Rajasthan-302001"
Street/Lane
It is an optional option in which you have to provide the street and lane details only if you have in your address. In this option you are allowed to enter the only letter like a-z, number like 0-9, spaces and characters", - _ : ) ( / ". The total length of the text you enter should be between 3 to 30 characters.
For example, Ganesh Residency is the Lane in the address "D-1008, Ganesh Residency, Pratap Nagar, Jaipur, Rajasthan-302001"
Area/Locality
It is also an optional option in which you have to enter the area and locality details and only if you have it in your address. In this option you are allowed to enter the only letter like a-z, number like 0-9, spaces and characters", - _ : ) ( / ". The total length of the text you enter should be between 3 to 30 characters.
For example, Pratap Nagar is the area/locality in the address "D-1008, Ganesh Residency, Pratap Nagar, Jaipur, Rajasthan-302001"
Pin code
It is a red star marked option and therefore mandatory to fill it. In this option, you have to enter your 6 digit area pin code.
For example, 302001 is the pin code in the address "D-1008, Ganesh Residency, Pratap Nagar, Jaipur, Rajasthan-302001"
State
It is a red star marked option and therefore mandatory to fill it. In this option, you have to enter your residential state. If you have entered your pin code correctly then the system will automatically capture the state related to pin code.
For example, Rajasthan is the state in the address "D-1008, Ganesh Residency, Pratap Nagar, Jaipur, Rajasthan-302001"
City/Town
It is also a red star marked option and therefore mandatory to fill it. In this option, you have to enter your residential city or town. If you have entered your pin code correctly then the system will automatically capture the city related to pin code.
For example, Jaipur is the city in the address "D-1008, Ganesh Residency, Pratap Nagar, Jaipur, Rajasthan-302001"
Post Office
It is also a red star marked option and therefore mandatory to fill it. In this option, you have to enter the post office near to your residential home. If you have selected your city then the system will automatically fill the list of the post office in your city or town.
Phone
It is also a red star marked option and therefore compulsory to fill. In this option, you have to provide the phone number you have at your residence. You can even enter your alternate mobile number also. There is no exact 10 characters validation this option so you can even enter less than 10 characters also.
Copy Residence to office Address
It is also a red star marked option and therefore compulsory to select. In this option you are provided with two option to select:
If you want your office address and residential address the same then select "Yes" otherwise select "No". Once you select the "No" option then the system will be presented with the same options as in residential address to allow you to enter your office address.
STEP 9: Enter CAPTCHA the Security Verification Code
Now in this step, you just have to type a set of characters provided to you on the screen. These sets of characters are called CAPTCHA. It is a security verification code just to identify that you are a human who is filling this account registration form. It is done to avoid multiple account creation using robots and machine codes.
If you are not able to read the characters properly then there is a refresh button given along with the CAPTCHA. You can click on the refresh button to get a new code. The refresh button will not impact the data entered in the form.
Remember CAPTCHA letters are case sensitive and to be entered in upper case only. And your registration form will not save unless you enter the correct CAPTCHA code.
For example in the picture above the security code to enter the "Enter Captcha" option is DGVA.
STEP 10: Accept Terms And Conditions for Account Registration
Now in this step, you have to do a click only. You are provided with a checkbox along with a link that has detailed terms and conditions to use the IRCTC website and account registration. The details of the content of terms and condition can be check at this link:
User Registation Terms And ConditionsAnd following is the contents of these terms and conditions:
Services Offered
All the services given below are fully available for this website. These have also been offered by selective mobile service operators through our web services for use of booking tickets through mobiles. However, different mobile service providers may have made different restrictions / limitations in their packages offered to their mobile subscribers. IRCTC is not responsible for any such limited service offering from any Mobile service provider or among such service providers. For the details of services provided by each operator, please Click here
Booking of I-tickets, e-tickets and tatkal tickets.
I-ticket- refers to a Railway reservation booked on this website for the consummation of which a printed Railway ticket on standard Stationery is dispatched by IRCTC to the Customer through the courier, which constitute the authority to travel on trains.
E-ticket- E-ticket - refers to a Railway reservation booked on this website, for the consummation of which the customer prints out an Electronic Reservation Slip which, along with one of the authorized personal identification, constitutes the authority to travel, in lieu of the regular ticket on standard Stationery.
Tatkal Ticket- A ticket booked against Tatkal Quota against extra payment of premium charges as per extant Railway rules.A maximum of six berths/seats can be booked at a time for a specified journey between any two stations served by the train subject to distance restrictions in force.An individual user can book a maximum of ten tickets in a calendar month.Booking can be done against general (GN),SS( senior citizen), ladies (LD) and tatkal (CK)quota berths/seats only.Tatkal Quota (CK) berths/seats are earmarked in all-important trains in different classes except First Class Air-conditioned (1A) class. Ladies quota (LD) is generally earmarked in Sleeper class (SL) and second sitting (2S).In case of tickets booked through internet no concession is permitted except senior citizen.General enquiries available:a. Accommodation available for a train/date combination b. Current Status of reserved tickets c. Time table d. Train fare e. Trains available between a given pair of stationsCourier delivery of tickets (I-tickets) limited to postal addresses covered by the pin codes listed under the link "Places of Delivery ". For details of areas where courier delivery is provided at present, categorized by PINCODE, Please Click here.E-Booking or E-reservation facility available for all trains. E-TicketingOn line cancellation facility for E-tickets alone, up to the charting time for that train. (E-tickets cannot be cancelled at counters)Auto-Up gradation is available to the next higher class on optional basis.(As per railway rules).TOPServices NOT OfferedReservation on Police/military warrants, Railway passes, PTOs, card passes & IC cards issued to MP's and INDRAIL Passes and all types of Rail Travel Coupons or on any Concessions. (Except senior citizen's concession).Tickets to cluster stations.(Stations not on the route of the train)Modification and Cancellation of I-tickets. These facilities can be availed for I-TICKETS by presenting the ticket at a Railway Reservation Offices. (E-tickets can however, be cancelled on the site up to chart preparation time).Reservation on pre bought tickets, i.e. tickets already bought at stations.Reservation on tickets with Break Journey.Issue of duplicate tickets for lost, mutilated or torn tickets. (Available for I-tickets at Railway Reservation Offices.)Reservation on Season Tickets.Source cluster tickets. (Tickets from a station not lying on the route of train)Bulk Booking for families and groups.Advance booking for foreign tourists 360 days in advance.Personal Collection of tickets by customers from any designated centers.TOPTerms and Conditions of ServiceDefinitionsIn this agreement the following words shall have the following meanings:
Ticket - means any ticket issued by us. It is an authorization to travel using our ticket booking facility for the specified journey over the network of Indian Railways. This can mean an I-ticket or an E-ticket.
PRS - Passenger Reservation System.
Weekdays - All the days of the week other than Sunday.
I-ticket- refers to a Railway reservation booked on this website for the consummation of which a printed Railway ticket on standard Stationery is dispatched by IRCTC to the Customer by courier which constitutes the authority to travel on a train.
E-ticket -refers to a Railway reservation booked on this website, for the consummation of which the customer prints out an Electronic Reservation Slip which, along with the concerned authorized personal identification, constitutes the authority to travel, in lieu of the regular ticket on standard Stationery.
Tatkal Ticket -A ticket booked against Tatkal Quota against extra payment of premium charges as per extant Railway rules. (Link to Tatkal write up)
Charting time-The time at which the charts for a particular train are prepared, for pasting on the coaches/exhibition boards before the departure of the train.
ERS(Electronic Reservation Slip) -The printout in standard specified Performa containing reservation particulars, and instructions for use which can be used by the Passenger along with the relevant authorized Identification, as travel authority for performing the journey. (See Performa / sample here) link showing ERS. The user of the ERS is governed by these rules and the instructions available on the ERS itself.
Virtual Reservation Message (VRM) - A screen-shot of the e-ticket displayed through laptops/palmtops/ Mobile Phones is referred as Virtual Reservation Message (VRM).
Authorized ID-The Personal Photo Identification Card falling in any of these ten categories.
1. Passport.
2. Voter photo identity card issued by Election Commission of India.
3. Driving Licence issued by RTO
4. Pan Card issued by Income Tax Department.
5. Photo Identity card having serial number issued by Central / State Government.
6. Student Identity Card with photograph issued by recognized School/College for their students.
7. Nationalized Bank Passbook with photographs.
8. Credit Cards issued by Banks with laminated photograph.
9. Unique Identification Card "Aadhaar.
10. Photo identity cards having serial number issued by public sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations.
For Non-Indians, their Country's Passport will constitute sole authorized ID. Ration card will be accepted as proof of identity for undertaking journey under Tatkal scheme only if the passenger whose photograph is available on the ration card is travelling
Scope of the term "photo identity card having serial number issued by Central/State Government" permissible under the scheme is very wide and it covers a large number of photo identity cards, some of which are as under:
Pension Pay Orders(PPO)Ration Card with photographsSenior citizen cardsBelow Poverty (BPL) cardsESI cards (with photograph) issued for taking treatment in ESI dispensariesCGHS Cards (with photograph) issued to individual family menbers of Central Govt. employees.
GeneralThe IRCTC provides only the facility for transacting with Indian Railway's PRS System through the Internet. Indian Railway's rules for reservation and booking apply to all such transactions along with special conditions imposed for Internet based booking. The special conditions and the terms of service applicable to Internet booking are detailed in this document.
The following terms and conditions will apply if you wish to use the Indian Railways online ticket booking service offered through the IRCTC website. Please go through the conditions carefully and if you accept them, you may register and transact on the site. No user can register more than once on the site. Please note that once you register yourself on the IRCTC site, you are deemed to have agreed to the terms and conditions set forth below. If You do not agree with all these terms and conditions, you must not transact on this Website. Once you have clicked the 'I Agree' buttons at the bottom of these Terms and Conditions you have entered into a formal agreement with IRCTC for the purpose of transactions on this website.
If a user violates the terms and conditions of use by registering more than one userid and or booking tickets on such multiple userids, IRCTC reserves the right to deactivate all such user registration and cancel any or all ticket booked using these registrations without any notice. Garbage/Junk values in profile may lead to Deactivation.
IRCTC's performance of this agreement is subject to existing laws and legal processes of Govt. Of India, and nothing contained in this agreement is in derogation of IRCTC's right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by IRCTC with respect to such use. You agree that IRCTC may provide details of your use of the Web Site to regulators or police or to any other third party, or in order to resolve disputes or complaints which relate to the Web Site, at IRCTCs complete discretion.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
This agreement constitutes the entire agreement between the customer and IRCTC with respect to this Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and IRCTC with respect to this Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form
This agreement is made between: IRCTC (Us) and The User (You), the individual, whose details are set out in the User Registration page.
2.1 TICKET BOOKING AND DISPATCH SERVICES
Supply By Us: We agree to provide online ticket booking facilities to registered users who agree to the terms and condition set forth in this document.
Standard of Service: We will supply the service to you with reasonable care and skill.
Service Hours: Booking through Internet is allowed from 00:30 AM to 11:30 PM (Indian Standard Time) on all days including Sundays. Service hours are liable to be changed without prior notice.Opening day booking ($)(120th day in advance, excluding the date of journey) will be available only after 8 AM. If you try booking before 8 AM, for opening day's tickets, the reservation will fail, with your account getting debited; IRCTC will refund the entire fare and IRCTC's service charges , but the bank/card transaction charges are likely to be forfeited.
($)(Opening day means 120 days in advance of the date of journey (journey date not to be included) from train originating station . Please note that in case of some intercity day trains, the ARP (advance reservation period) is less than 60 days. ) For Tatkal booking, opening day means one day in advance from date of departure of train from originating station. For e.g.-if train is to depart from originating station on 2nd August, Tatkal Booking will Commence at 10.00 AM on 1st August (in case of E-Tickets Only).
Issue of Tickets User Registration: You must be a registered user to use our site to book tickets and for any type of enquiries. No user can register more than once on the site. All payments towards the cost of the tickets issued will be through one of the payment mode provided on the payment page. Our site is VeriSign secured and your credit card details will travel on the Internet in a fully encrypted(128 bit, browser independent encryption)form. To ensure security, your card details are NOT stored in our Website.
Scope of Service: IRCTC makes no guarantee that any service will be uninterrupted, timely, secure or error-free.
Rules Governing the Booking of Tickets through Internet: Normal Booking (Other than Tatkal Booking) is allowed for journey by any train from the train starting station to any intermediate halting station or to the destination of the train or from one halting station to another halting station on the train route subject to distance restriction prescribed for the concerned train. Example: Suppose a train is running from New Delhi to Chennai with halting stations at Agra and Vijaywada, a passenger can book either for New Delhi-Agra, New Delhi-Vijayawada, New Delhi-Chennai, Agra-Vijaywada, Agra-Chennai or Vijayawada-Chennai subject to distance restrictions imposed by the Indian Railways. The facilities not available for tickets booked on Internet vis-à-vis tickets booked at PRS counters are available in Para B above.
All rules and regulations applicable for reservation of seats/berths and charging of fare for rail reservation on Indian Railway's PRS will also apply to reservation through the Internet.
On I-Tickets and E-Tickets (Including Tatkal), Confirmed / RAC / WL status tickets will be booked.
Allotment of coach/berth/seats will be done as per existing allocation logic available in the PRS. We do not guarantee allotment of seat/berth of your choice. Furthermore, it is not possible for us to advise you whether your choice of berth is being allotted or not. In case a lady passenger alone or with children under 12 years, is willing to reserve berth/berths in ladies quota wherever earmarked, she can give choice 'Ladies' in the field of quota. If berths are available in ladies quota the system will allot accommodation in ladies cabin otherwise accommodation will be allotted in General quota, as available. In case of 1AC booking, Coach/Seat No will be given at the time of charting.
Confirmation of Booking: Your booking and reservation will be confirmed online, after you complete the transaction successfully. Further, the system will issue you a unique Transaction ID for each booking. Payment on your credit card is processed by one of the five Payment Gateways viz ICICI / Citibank/HDFCPG / American Express/AXIS Payment Gateways. The Choice of Payment Gateway lies with you. If any one of the Payment Gateway is not functioning please try the other one available. Booking of tickets is subject to realization of fare and the service charges (including Service Tax) from concerned Bank through the Payment Gateway. You will be responsible for all charges, fees, duties, taxes and assessments arising out of your use of this Website.
If, for any reason, the reservation does not materialise, the entire amount debited from your card account will be credited back to your card account. If you want to try for the same reservation again, it will be treated as a fresh booking.
Users may view the analysis of the behavior of Payment Gateways/Banks from link general->Bank Statistics
Payment Option:
Click Here To know the list of payment options available along with bank / payment gateway transaction charges.After pressing the Buy button, if the Ticket reservation output page is not displayed on your monitor due to power failure or Internet link failure, please click the Booked Tickets menu on the left side of the screen. This page contains all the details of the tickets booked by you. If the reservation desired by you finds a place in the above page, you can note down the transaction id, PNR and other details. The tickets will be delivered as desired by you. You are also advised to check your e-mail or contact IRCTC, if necessary. In case user fails to check his "booked Tickets", does a repeated transaction, also fails to cancel the ticket. The user shall have no right to claim the amount. The loss on this account shall not be borne either by IRCTC or by the Banks /Payment Gateways.
For detailed guidelines regarding booking of tickets, click below How to Book tickets online A Guide
E-ticket
I-ticket
2.2 Non Delivery of Ticket :
If the courier is unable to deliver the ticket due to nobody being available at the address or proof of identity as indicated above not being produced in original a card indicating the address and phone number of the couriers office will be left at the destination address. The customer is required to call the courier and advise when a delivery should be made. The customer can also choose to go over to the couriers office, with suitable proof of identity in original and can collect the ticket personally.
If after three attempts by the courier and subsequent attempts to contact the customer by IRCTC , the ticket cannot be delivered, it will be returned to IRCTC and it will be customers responsibility to collect it from IRCTCs office producing necessary proof of identity. IRCTC will not be responsible for any loss, damage, inconvenience etc. on this account.
2.3 Non-authorization of payment more than once by payment gateway for tickets booked by you is liable to result in deregistration of your account with this site, without any notice.
2.4 Charges You are required to pay the cost of the ticket and the service charge (including Service Tax) as indicated in the reservation page through any one of the payment options provided on the page.
For I-Ticket service charge at Rs. 80/-per ticket plus service tax (not per passenger) for Sleeper Class/Second class and Rs 120/- per ticket plus service tax (not per passenger) for higher classes will be levied.
For E-Ticket IRCTC service charges is Rs.20/- plus service tax (second / sleeper) and Rs.40/- plus service tax for higher class. Service charge levied is not refundable. Further the transaction charges as indicated on the payment page will be levied by the bankers. Difference of fare if any due later, consequent to revision in tariffs etc. shall have to be paid by you at the station before commencement of your journey.
For booking through mobile phones, the operators charge differently. Please confirm from your mobile operator these details before attempting to book tickets through your handsets.
2.5 After booking the tickets through this site, the details of berth/seat number, RAC/Waitlist position at the time of booking, PNR No and a unique Transaction ID will appear on your screen. You must preserve the Transaction ID and all other details for future reference.
2.6 CANCELLATION/REFUND/MODIFICATION OF TICKETS I-tickets Cancellation: For I-tickets, cancellation is not possible on the Internet. To cancel a ticket, the customer will have to submit the ticket at a PRS counter. The fare paid by the customer will be refunded electronically (as credit to the relevant credit card / account used for the transaction) after deducting cancellation charges. Bank charges that are being levied by the Payment Gateways/Banks are not subject to refund in the event of cancellation of tickets by the Customer. The cancellation charge is determined by the Indian Railway's rules for cancellation and is based on the time of cancellation and the status of the ticket. The service charge is not refunded.PRS counter will issue a cancellation ticket/receipt and IRCTC will credit the amount of refund due, to the customer's account. No cash refund will be given to the passenger.
For details please refer to the Indian Railways' rules for Cancellation.
E-ticket
I-ticket
2.7 Cancellation of I-tickets can be done on all PRS counters from 08.00 A.M. to 8:00 P.M. on weekdays and from 08.00 A.M. to 2.00 P.M. on Sundays. On closure of PRS counters at 8.00 P.M on weekdays and at 02.00 P.M. on Sundays, the passenger may approach for cancellation at refund terminals provided at certain stations.
Such cancellations through the refund terminals are allowed only for tickets available for travel on the same day and up to 12 hrs on the following day. I-Tickets can also be cancelled at the boarding station, within 6 hours before the scheduled departure of the train and upto two hours irrespective of distance.
In case refund terminals are not available due to any reason, to cancel such tickets, the passenger may get his ticket cancelled manually through the stationmaster and get Ticket Deposit Receipt (TDR) and apply for refund to IRCTC. The application should be addressed to,
General Manager (Operations),
Indian Railway Catering and Tourism Corporation Ltd.
1stFloor, Internet Ticketing Centre
IRCA Building, State Entry Road,
New Delhi - 110055
2.8 In the case of night trains leaving between 09.00 P.M. and 06.00 A.M. (actual departure) I-tickets can be cancelled at PRS counters within the time limit specified in the cancellation rules or within four hours after the opening of reservation office on the following day whichever is later.
2.9 REFUND IN FAILED TRANSACTIONS / CANCELLED TICKETS: Though IRCTC's payment reconciliation team works on a 24 x 7 basis, IRCTC offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions. On line Cancellation of I-tickets is not provided through Internet. For cancellation/partial cancellations, the journey ticket is to be presented to the nearest Railway reservation office along with a requisition for cancellation/partial cancellation. The ticket is cancelled, partly cancelled by the Railways but no cash refund is permitted against such tickets. The Railways send a refund file to IRCTC on the next day with respect to the above type of transactions (Fare less the cancellation cha rges as per extent railway rules) and the refund amount received from the Railways is credited to the customer's account electronically. E-tickets however can be cancelled on line up to preparation of the chart.
To get the refund quickly, customers are advised to cancel their tickets within the prescribed time limits, wherever possible. In cases where the tickets are not cancelled within the prescribed time limits, the customers should deposit their I-Tickets with the nearest station master and get a ticket deposit receipt (TDR) and send the same in original to IRCTC for condoning the delay for cancellation of tickets. In case a passenger faces any problem in cancelling an E-Ticket online, He should apply for cancellation by sending the E-ticket details through email to etickets@irctc.co.in. IRCTC will process such cases with the Railways for grant of the due refund on behalf of the customer. The time taken and amount of refund granted in such cases is dependent on the merit of each case and is to be decided by the Railways and IRCTC not responsible for delays at the railway end in any such case. Amount of refund whenever received from the Railways shall be credited to the c u stomer's account immediately.
2.10 USER REGISTRATION: You will receive a password and account designation upon completing our registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You will be by default registered with www.railtourismindia.com
(a) Immediately notify care@irctc.co.in of any unauthorized use of your password or account or any other breach of security, and
(b) Ensure that you Logout from your account at the end of each session. IRCTC cannot and will not be liable for any loss or damage arising from your failure to comply with this.
I-TicketsSupply By Us: We agree to provide online ticket booking facilities to registered users who agree to the terms and conditions set forth in this document.
I-Tickets -delivered to the customer at his desired address through courier. This delivery of I-Tickets through courier is limited to postal addresses covered by the pin codes listed under the link "Places of Delivery ".For details of areas where courier delivery is provided at present, categorized by PINCODE, please Click here. On the Internet, request for reservation will be entertained as under:
For I-tickets that are to be delivered by courier to the customer, there must be two clear calendar days between the booking date and the date of travel. , e.g. booking on 18th should be for journey on 21st or later (3 clear days for certain destinations). For details of areas covered, please Click here
I-tickets cannot be booked for dates of journey prior to the limits specified above.
Proof of Identity: We will only release possession of the ticket to the registered user on production of proof of identity in original (This could be Passport / Voter photo identity card issued by Election Commission of India / Driving Licence issued by RTO / Pan Card issued by Income Tax Department / Photo Identity card having serial number issued by Central / State Government / Student Identity Card with photograph issued by recognized School/College for their students / Nationalized Bank Passbook with photographs / Credit Cards issued by Banks with laminated photograph /Unique Identification Card "Aadhaar / Photo identity cards having serial number issued by public sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations will be accepted as proof of identity for undertaking journey under Tatkal scheme only if the passenger whose photograph is available on the ration card is travelling) If the registered user cannot be present to receive the ticket, the I-ticket can be delivered to any person authorized by him (on production of a signed authorization from the user indicating the transaction ID and identification as listed above). If either of the above is not possible, the ticket will not be delivered but will be retained by IRCTC.IRCTC will be liable for only those non-delivery cases of I-tickets where the information received from customer about non delivery of the I-ticket via mail on care@irctc.co.in is before the journey date. In case of undelivered I-ticket, IRCTC will be liable to refund only the full amount of Railway fare with IRCTC service charge. IRCTC will not be responsible for any loss or damage or inconvenience to the customer on the above account.
Any one of the passengers/the passenger booked on I-ticket, undertaking journey in AC-3 tier, AC-2 tier, 1st AC, AC Chair Car and Executive Classes, will also have to carry any one of the ten prescribed proofs of identity in original) during the journey and produce the same failing which all the passengers booked on that ticket will be treated as without ticket and charged accordingly w.e.f. 15-02-2012
In case the passengers who are automatically upgraded by the system from Sleeper class to Air-conditioned class and in case of passengers who are upgraded by on-board ticket checking staff on realization of difference of fare, the condition of carrying proof of identity during the journey shall not be applicable.
On I-Tickets and E-Tickets (Including Tatkal), Confirmed / RAC / WL status tickets will be booked.
Dispatch of Tickets (For I-tickets): Once you have done your booking and the transaction is successful, the ticket will be dispatched to the address provided in the Ticket Booking page. For the present, delivery of tickets is limited to postal addresses covered by the pin codes listed under the link "Places of Delivery ". For details of areas where courier delivery is provided at present, categorized by PINCODE, Click here.
Place of delivery Click here
CANCELLATION/REFUND OF I-TICKETS: For I-tickets, no cancellations will be provided on the Internet. To cancel a ticket, the customer will have to submit the ticket at a PRS counter. PRS counter shall cancel the tickets however no cash refunds shall be given instead the due amount shall be credited electronically.
Modification: Modification of journey on I-tickets (except Tatkal) booked through Internet can be done only at railway PRS counters in accordance with the Railway rules on the subject. Any financial transactions necessitated by the modification shall be done in cash at the Railway counter at the time of modification.
E-TicketsThe provision for specifying ID proof at the time of booking an e-ticket has been dispensed with. The accommodation booked is not transferable and is valid only if one of the passenger booked on an e-ticket in a transaction presents any of the identity cards(Passport / Voter photo identity card issued by Election Commission of India / Driving Licence issued by RTO / Pan Card issued by Income Tax Department / Photo Identity card having serial number issued by Central / State Government / Student Identity Card with photograph issued by recognized School/College for their students / Nationalized Bank Passbook with photographs / Credit Cards issued by Banks with laminated photograph /Unique Identification Card "Aadhaar / Photo identity cards having serial number issued by public sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations.) in original during train journey and same will be accepted as proof of iden tity failing which the passengers will be treated as travelling without ticket and shall be dealt with as per extant Railway Rules. Ration card will be accepted as proof of identity for undertaking journey under Tatkal scheme only if the passenger whose photograph is available on the ration card is travelling.
Scope of the term "photo identity card having serial number issued by Central/State Government" permissible under the scheme is very wide and it covers a large number of photo identity cards, some of which are as under:
Pension Pay Orders(PPO)Ration Card with photographsSenior citizen cardsBelow Poverty (BPL) cardsESI cards (with photograph) issued for taking treatment in ESI dispensariesCGHS Cards (with photograph) issued to individual family menbers of Central Govt. employees.
The user can take a printout of the Electronic Registration Slip (ERS) and perform the journey, duly carrying the authorized Original Identity Card of any one of the passenger travelling in the PNR during train journey.
For e-reservations-the ticket can be booked up to the chart preparation time for the train.
E-Tickets (Reservations) can be cancelled only through Internet till Chart preparation of the train and it is not allowed at face to face Railway Counters. If the user wishes to cancel his e-Ticket, he can do so till the time of chart preparation for the train through the Internet. He can log on to www.services.irctc.co.in and go to Booked Tickets link and select the ticket to be cancelled and can initiate the cancellation by selecting the passengers to be cancelled. Cancellation would be confirmed online and the refund would be credited back to the account used for booking as for normal Internet tickets. If there is any partial cancellation of ticket please ensure that the modified ticket (Electronic Reservation Slip) is printed separately.
Electronic Reservation Slip (ERS)/Virtual Reservation Message (VRM)/ SMS sent by IRCTC along with any one of the ten prescribed ID proofs in original and the indication of the passenger(s)' name(s) in the Reservation Chart will authorize the passenger(s) to travel. ERS/VRM/SMS sent by IRCTC along with one of the ten prescribed proofs of identity in original will also authorize the passenger to enter the platform on the day of journey and he/she will not be required to purchase platform ticket. ERS/VRM/SMS sent by IRCTC along with original id proof will be required to be produced on demand by Ticket Checking Staff on the platform. The ERS/VRM/SMS sent by IRCTC along with the ID proof in original would be verified by TTE with the name and PNR on the chart. If the passenger fails to produce/display ERS/VRM/SMS sent by IRCTC due to any eventuality (loss, discharged mobile/laptop, etc) but has the prescribed original proof of identity, a penalty of Rs. 50/- per ticket as applicable to such cases will be levied. The ticket checking staffon train/at station will give EFT for the same.
For any claims on E-tickets after the preparation of Reservation charts, the user has to send an email from the email ID mentioned in his profile at the earliest possible time to etickets@irctc.co.in giving full details of the ticket and stating the claim, which would then be processed by IRCTC with the Railway administration offline and refunds as sanctioned by the Railway administration would be credited back to the user's account.
Tatkal TicketsTatkal E-ticket can be booked for selected trains one day in advance excluding date of journey from the train originating station. It can be booked on the opening day from 10:00 hrs for AC class (1A/2A/3A/CC/EC/3E) and at 11:00 hrs for Non- AC class(SL/FC/2S) . e .g. if train is to depart from originating station on 2nd August, Tatkal Booking for AC class will Commence at 10:00 AM and for Non AC class will Commence at 11:00 AM on 1st August. Click here
W.e.f 19/08/2015, entry of ID card details is not required at the time of booking for tatkal scheme.
W.e.f 19/08/2015, entry of ID card details is not required at the time of booking for tatkal scheme . One of the passengers has to produce any one of the prescribed identity in original during the journey, failing which all the passengers booked on that ticket will be treated as travelling without ticket and charged accordingly.
W.e.f 19/08/2015, entry of ID card details is not required at the time of booking for tatkal scheme . One of the passengers has to produce any one of the prescribed identity in original during the journey, failing which all the passengers booked on that ticket will be treated as travelling without ticket and charged accordingly.
Tatkal Booking facility provides Confirmed / Waitlisted tickets (for E-Tickets only) against Tatkal quota, in any class except 1 AC, for journey between source/remote stations having Tatkal Quota to destination.
Tatkal I-Tickets cannot be booked. Only Tatkal E-Tickets can be booked.
Maximum four passengers per PNR can be booked on Tatkal e-ticket.
Tatkal charges per passenger in addition to normal ticket.
The Tatkal Charges have been fixed as a percentage of fare at the rate of 10% of basic fare for second class and 30% of basic fare for all other classes subject to minimum and maximum as given in the table below:-
Class of TravelMinimum Tatkal Charges (in Rs.)Maximum Tatkal Charges (in Rs.)Second (sitting)1015Sleeper90175AC Chair Car100200AC 3 Tier250350AC 2 Tier300400Executive300400The above charges will be levied uniformly both in peak period & non-peak periods.
On Cancellation - No refund will be granted on cancellation of confirmed Tatkal tickets. For contingent cancellation & waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules.
Partial / fully cancellation of Tatkal e-tickets is allowed.
Student Concession :Only I-tickets can be exchanged with student concession by presenting the I-ticket and the valid student concession order to the nearest Railway Reservation Office. The Student Concession tickets are permitted only in Sleeper Class (SL) and 2nd Sitting (2S). Presently it is not permitted in e-tickets. In I-tickets, in case a student purchases a fully paid ticket in advance and the ticket is delivered to him through courier and subsequently he get a student concession from his educational institution. It is possible for him to exchange his fully paid ticket with a "Student Concession Ticket" By going to the reservation office along with his journey cum reservation ticket and a request for exchanging the same with the student concession. He will surrender his original fully paid ticket and a student concession ticket with the revised fare (with same seat/berth number status) shall be issued to him. The difference of fare (paid and payable) less the clerk age charge of Rs. 2 0/- shall be refunded and shall be credited to his account electronically on the next day by IRCTC on receipt of refund file from the Railways.
Complaints Procedure:You can reach us at care@irctc.co.in.Do contact us at 24*7 Hrs. Customer Support at 011-39340000.
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Any transactions with third parties including advertisers on this website or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. IRCTC shall not be responsible or liable for any part of any such dealings or promotions.
Maximum Liability: The maximum amount of our liability to you for all loss or damage arising out of your use of our web site and the service whether in contract or tort (including any liability for negligence howsoever arising out of or in connection with the performance of our obligations in the provision of the web site and this service) shall be limited to the value of the ticket purchased for your use through this service.
Exclusion of Liability: We shall not be liable to you for any of the following types of loss or damage arising out of your use of our web site and the service whether in contract or tort (including any liability for negligence howsoever arising out of or in connection with the performance of our obligations in the provision of the web site and this service):
i. Loss of revenue, business, anticipated savings or profits; or
ii. Any indirect or consequential loss howsoever arising.
Earnest efforts will be made to deliver tickets to the customer within two days following the date of booking (3 clear days for certain destinations). For details of areas covered, Click here. IRCTC and Indian Railway will accept no indirect or consequential liabilities with regard to any delay in delivery.
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Use of TicketsYou must check your ticket for errors, if any, as soon as you receive it. If an error is noticed and the ticket does not comply with the information set out in the reservation page, you must inform us of the same immediately at Phone no 011-39340000 24X7 .
Exclusion of liability for cancellation of trains: Please note that in case of cancellation/diversion/termination short of destination of trains, the Indian Railways Rules apply which contain limitations and exclusions relating to the liability of the Indian Railways to the customer in respect of loss or damage caused by the delay/diversion/termination short of destination and/or cancellation of any train, any missed connection, or closure of the railway.
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Who can I ask if I have additional questions? :Do contact us at 24X7 Hrs. Customer Support at 011-39340000 . Our email address is care@irctc.co.in
TOPMumbai Suburban Season Ticket Terms & ConditionsServices OfferedServices NOT OfferedDispatch and delivery of ticketsChargesUse of ticketsOthersThe IRCTC provides the facility for transacting with Mumbai suburban season ticket System through the Internet. All Rules and regulations pertaining to Mumbai suburban season ticket booking will apply to all such transactions along with special conditions imposed for Internet based booking.
Services Offered
Online Booking facility of Mumbai suburban season ticket for registered users who agree to the terms and conditions set forth in this document.
Booking through Internet is allowed from 03:00 AM to 11:00 PM (Indian Standard Time) on all days including Sundays. Service hours are liable to be changed without prior notice.
Season Ticket Booking is allowed against adult quota only.
Registered users will be able to purchase a season ticket from 2 days up to 10 days in advance of the date of booking.
For season tickets to be delivered by courier to the customer there must be two clear calendar days between the booking date and the date of travel. , e.g. on 1st you can book season ticket valid from 4th (2 clear days) up to 10th.Services NOT Offered
Concessional season tickets booked through Internet.
CANCELLATION/REFUND/MODIFICATION OF TICKETS -For MUMBAI suburban season tickets booked through internet, no cancellations/refund/modification will be permitted on the Internet or through counter.
Season ticket booking for child ticket.
Student concession.
Modification and Cancellation of season tickets
Issue of duplicate tickets for lost, mutilated or torn season tickets.
Change of source station and destination stations of season tickets .
Personal Collection of tickets by customers from any designated centers.
Dispatch and delivery of tickets
Tickets will be delivered to the customer at his desired address through courier. This delivery of season tickets through courier is limited to postal addresses covered by the pin codes listed under the link "Places of Delivery ". This delivery of season Tickets through courier is limited to the following places.
1. Mumbai
2. Nashik
3. Pune
4. Surat
5. Thane
Proof of Identity: We will only release possession of the ticket to the registered user on production of proof of identity in original (Passport / Voter photo identity card issued by Election Commission of India / Driving Licence issued by RTO / Pan Card issued by Income Tax Department / Photo Identity card having serial number issued by Central / State Government / Student Identity Card with photograph issued by recognized School/College for their students / Nationalized Bank Passbook with photographs / Credit Cards issued by Banks with laminated photograph /Unique Identification Card "Aadhaar / Photo identity cards having serial number issued by public sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations will be accepted as proof of identity for undertaking journey under Tatkal scheme only if the passenger whose photograph is available on the ration card is travelling) If the registered user cannot b e present to receive the ticket, the ticket can be delivered to any person authorized by him (on production of a signed authorization from the user indicating the transaction ID and identification as listed above). If either of the above is not possible, the ticket will not be delivered but will be retained by IRCTC. IRCTC will not be responsible for any loss or damage or inconvenience to the customer on the above account.
Dispatch of Tickets: Once you have done your booking and the transaction is successful, the ticket will be dispatched to the address provided in the Ticket Booking page. For the present, delivery of tickets is limited to postal addresses covered by the pin codes listed under the link "Places of Delivery ".This delivery of season Tickets through courier is limited to the following places.
1. Mumbai
2. Nashik
3. Pune
4. Surat
5. Thane
Non Delivery of Ticket: If the courier is unable to deliver the ticket - due to nobody being available at the address or proof of identity as indicated above not being produced in original - a card indicating the address and phone number of the couriers office will be left at the destination address. The customer is required to call the courier and advise when the delivery should be made. The customer can also choose to go over to the couriers office, with suitable proof of identity in original and can collect the ticket personally.
If after three attempts by the courier and subsequent attempts to contact the customer by IRCTC, the ticket cannot be delivered, it will be returned to IRCTC and it will be customers responsibility to collect it from IRCTCs office producing necessary proof of identity. IRCTC will not be responsible for any loss, damage, inconvenience etc. on this account.
Charges
Services charges Nil for all classes
Refund failed: Though IRCTC's payment reconciliation team works on a 24 x 7 basis, IRCTC offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.
Use of Tickets
You must check your ticket for errors, if any, as soon as you receive it. If an error is noticed and the ticket does not comply with the information set out in the reservation page, Do contact us at 24X7 Hrs. Customer Support at 011-39340000.
Others
Every season ticket will have the Identity card number printed in it. If the Identity card printed on the Season ticket of the passenger does not match with original Identity card, passenger will be treated as passenger traveling without tickets and dealt with accordingly. It is requested to take at most care while filling the Identity card numbers during booking your tickets. Cancellation of season tickets is not permitted and IRCTC will not be responsible for any loss or damage or inconvenience to the customer on the above account.
Season ticket issued through Internet are valid only along with ,the identity card issued by the railway with photograph of the holder duly pasted on the Identity card .Passenger found traveling on season tickets without Identity card will be treated as passengers travelling without tickets and dealt with accordingly.
After pressing the Buy button, if the Ticket reservation confirmation page is not displayed on your monitor due to power failure or Internet link /communication failure, please click the Transaction History menu on the left side of the screen. This page will display as highlighted those cases whose booking status we have not received due to communication problem along with other successful booking details.
User can click the "Update ticket status" option available in Transaction History Page to know the status of the ticket .If ticket status is booked You will be displayed the ticket details along with confirmation message. If ticket not booked user can retry booking by clicking the "Book my Season ticket" link on the left side of the screen. You are also advised to check your e-mail or contact IRCTC, if necessary.
It may be noted that one user can have only one userid .If you have more than one userid ,IRCTC reserve the right to cancel any or both userid. For customers who book tickets with more than one user id, IRCTC will not be responsible for any loss/damage or inconvenience to the customer
Who can I ask if I have additional questions? : Feel free to contact us any time and we'll answer any additional questions you may have. Call us at Delhi 011-39340000 24*7 Hrs Our email address is seasontickets@irctc.co.in
STEP 11: Submit The IRCTC Registration Form
Now in this step, you are given two buttons to click, the choice will be yours. This step is not the final step of IRCTC registration. It is only the final step to submit the registration form. After this, you have to verify your identity on the basis of the details you have provided in the registration form.
The two buttons given to you are:
The back button will take you to the home page of the website
https://www.irctc.co.in/nget/train-searchAnd the Register button will submit your registration form and details get saved on the IRCTC servers. After clicking on Register button following message will be displayed to you:
Your email id and ISD-mobile number will be verified on first login. Please ensure email id and mobile number are correct. If you are an Intenational/NRI user with ISD code other than 91, you need to pay Registration fees after successful registration i.e. on first login. Press OK to continue or Cancel for Return.
If you want to make any correction in the form then click on the "CANCEL" button otherwise if everything including your email and mobile number is perfect then click on the "OK" button.
Once you click on "OK" button you get the OTP to verify mobile in an SMS on the registered mobile number and an OTP to verify your email on your registered email id and the following message will be displayed on the screen:
Thank you , You have been successfully registered.
User[Your Username] registered successfully. Verify your mobile number and email to enjoy our services.
Your user registration confirmation mail has been sent to your registered mail id youremail@email.com
click here to login and activate your account
Note:International/NRI users with ISD code other than 91 have to pay Registration fees after successful registration i.e. on first login. Please note that the Registration fee for International/NRI users is Rs. 100 + GST.
STEP 12: First IRCTC Login To Verify Mobile And Email
In this step, you have to verify your email id and mobile number which you have provided in the account registration form.
Open login form available at
https://www.irctc.co.in/nget/train-search and do the first login by entering your login id and password which you fill in the registration form.
Once your first
IRCTC login is successful, you will be presented with the Mobile and Email Verification Process screen shown below.
You will be given options to verify the following:
1. ISD-Mobile
You will be given two options:
- Edit Mobile
- Verify Mobile with OTP
With "Edit Mobile" option you can edit your mobile number if you want to change it and with "Verify Mobile with OTP" option you can enter OTP you received on your mobile phone in SMS text like:
User Registration Successful. Your User Id is Your Username. Mobile verification code is 738769
2. Email
Here also you will be given two options:
- Edit Email
- Verify Email Id with OTP
With the "Edit Email" option you can change your email id and with the "Verify Email Id with OTP" option you can enter the OTP received in your email from ticketadmin@irctc.co.in. Following the type of email is sent by IRCTC on registration form submission.
Dear Your Name,
Welcome, We thank you for your registration at IRCTC' s Online Rail Ticket Reservation website.
Your user id is Your UsernameYour Password is as you given at the time of registration
Please Click Hereto login in your account
Your email id Verification OTP code is : 848151You will use this user id and the password given above for all your transaction on www.irctc.co.in. The user id cannot be changed and hence we recommend that you store this email for your future reference.
Note: International/NRI users need to pay Registration fees on first login before verification of email and mobile number. Please note that the Registration fee for International/NRI users is Rs. 100 + GST.
If you ever forget your password in future, you can use the 'Forgot Password' link available on the Home page of the site.We understand that you have read and agreed to the Terms and Conditions as applicable for transactions on our site. You can now make up to 6 rail reservations (up to a maximum of 6 passengers per ticket) in one calendar month.We hope to offer you a uniquely pleasant experience in planning and booking your journeys with the Indian Railways. We look forward to having you use our services regularly.In case you require any further assistance, please mail us at care@irctc.co.in or call us at 24*7 Hrs. Customer Support at 0755-3934141, 0755-6610661.********** Information**********For any enquiries or information regarding your transaction with IRCTC, do not provide your credit/debit card details by any means to IRCTC. All your queriescan be replied on the basis of 10 digit IRCTC Transaction id/ PNR no./User id.IRCTC does not store the credit/debit card information in any form during the transaction.**************************************
Warm Regards,Customer CareInternet TicketingIRCTC
* Terms & Conditions Apply
![picture of verify email]()
Remember not to delete the copy of the above email you get from IRCTC because only it will help you in the future to remember your username if you forget it.
STEP 13: Do Second IRCTC Login to Complete Registration Successfully
Once you verified your email and mobile number during your first login. Now you will be presented with a link which redirects to
https://www.irctc.co.in/nget/train-search to log in again.
And now this time you will be not be presented with the email and mobile verification process screen.
Congratulations you have successfully completed the IRCTC account registration process. Now you can book tickets online at your home or from the office. It will save you time. If you have any suggestion then please comment below and also share this registration process guide with your friends and make India Digital.
